Refund and Cancellation Policy
Understanding our refund and cancellation terms for Reiki healing workshop services and digital programs.
Last updated: September 6, 2025
Policy Overview
Important Notice
All payments made for our Reiki healing workshops and digital programs are final. We do not provide refunds or accept cancellations after enrollment and payment confirmation.
No Refund Policy
By enrolling in our Reiki healing workshops or digital programs, you acknowledge and agree that:
- • No refunds will be provided for any reason after payment has been processed and confirmed
- • All sales are considered final upon successful payment completion
- • Refunds will not be granted for non-attendance, personal circumstances, or dissatisfaction with the program content
- • This policy applies to all our services including but not limited to workshops, digital courses, and WhatsApp community access
Cancellation Policy
Our cancellation policy is designed to protect both our business operations and the commitment to our healing community:
Client-Initiated Cancellations
- • Cancellation requests are not accepted after payment confirmation
- • No exceptions will be made for personal emergencies, scheduling conflicts, or change of mind
- • Access to digital materials and WhatsApp groups cannot be cancelled once provided
Service Provider Cancellations
- • In rare cases where we must cancel a workshop due to unforeseen circumstances, full refunds will be provided
- • Alternative arrangements such as rescheduling will be offered whenever possible
- • Participants will be notified as early as possible of any service-initiated changes
Policy Rationale
This strict refund and cancellation policy exists for the following reasons:
- • Resource Allocation: Workshop materials, digital resources, and WhatsApp group access are prepared and allocated immediately upon enrollment
- • Community Commitment: Our healing programs require dedication and commitment from all participants to maintain the integrity of the learning environment
- • Immediate Value Delivery: Digital access and community membership provide immediate value that cannot be "returned"
- • Business Sustainability: This policy allows us to maintain affordable pricing and continue offering high-quality healing services
What Your Payment Includes
To ensure you understand the value you receive, your payment includes:
Immediate Access
- • Digital workshop materials
- • WhatsApp community access
- • Instant enrollment confirmation
Ongoing Support
- • Live workshop sessions
- • Community interaction
- • Personalized guidance
Technical Support
While we do not provide refunds, we are committed to resolving technical issues:
- • Payment processing errors will be investigated and resolved promptly
- • Technical difficulties accessing digital materials will receive immediate support
- • WhatsApp group access issues will be addressed within 24 hours
- • Contact our support team immediately for any technical concerns
Your Agreement
By proceeding with payment for any of our services, you explicitly acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy. You confirm that you are making an informed decision to invest in your healing journey and understand that this investment is final and non-refundable.
Questions or Concerns
If you have any questions about this policy before making a payment, please contact us. We encourage you to reach out for clarification to ensure you are comfortable with these terms before enrolling.
Important: Questions about refunds or cancellations after payment will be referred to this policy. Please ensure you understand and accept these terms before proceeding with payment.